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January 2017 Newsletter

January 2, 2017 By Rob Marlowe

Welcome to our January 2017 Newsletter

Can we already be in a new year? It is hard to believe, but 2017 is already upon us.  Everyone here at Gulfcoast Networking wants to wish you and yours the absolute best in the coming year.


NEWS FROM THE SHOP

2016 was easily our best year since the start of the Great Recession. Your referrals of new clients made all the difference.  Thank you.

A lot of what we did during 2016 was “under the hood” stuff that wasn’t particularly apparent to a casual viewer, but it was important nonetheless.

The single most important project was to develop a new disaster recovery process for our corporate clients.  We’ve tested it on our own network and we had one client that actually had to use it.  Needless to say, being able get a business network back up and fully functional on a backup server in a very sort time frame and then roll them back to their primary production server overnight with no data loss is a MAJOR accomplishment.

Last year saw us update our remote support tools, making it even easier to fix most issues without you having to unplug everything and bring it to the shop or have us make an expensive trip to your home or office.

Watch for more changes in the coming months.  We’re looking to make 2017 an even better year than 2016.


CLASSES

We are looking at the possibility of offering some computer classes in 2017.  Please let us know if there is a specific topic or topics that we should cover.


RUSSIAN HACKERS

There has been a lot of press over the past few months about Russian hackers attacking various computer systems.  Vladimir Putin’s army of hackers are not the only ones out there.  China, North Korea, and Iran, to name just a few, are all looking for ways to hack into US systems.  Sometimes it is political, sometimes it is financial.  The key is that it is continuous.

Our public IP addresses and those of our clients are probed regularly by computers from all over the world, rattling the digital door knobs to see if anything is unlocked.  We also get our share of bogus emails trying to trick us into giving the bad guys the keys to the kingdom.  You have no reason to believe that you and your computer are immune.

Is this important to you?  Absolutely.  As a computer owner, you need to take steps to make sure that your computer doesn’t become one of the “zombies” that the bad guys use for attacking critical US systems.  Theft of your identity is painful and clearing up your credit after your identity has been stolen is an involved process, but it is nothing compared to what may happen if your computer is hijacked by the bad guys.

Consider the mess you’ll have if various three letter federal agencies descend on your home because your computer was being used to hack a military network, the White House, or a power company.  Watching guys jump out of black SUVs, automatic weapons drawn, is not something you want to see as you open your front door first thing in the morning.

Protect yourself:  At a bare minimum, you need to run a QUALITY anti-malware program.  We recommend commercial products from the likes of Avira, F-Secure, and AVG.  The free stuff typically comes with limitations that are simply not acceptable in today’s dangerous cyber environment.

You also need to THINK before you click on a link or open an email attachment.  Don’t fill out forms supposedly sent by your bank or credit card company.  Call them using the number on your statement.  Don’t let some stranger into your computer.  Practice Safe Computing.  When in doubt, CALL US.

Business owners face some special challenges.  If you have a business network, let us help you secure it and train your employees on how to avoid disaster.  We can also show you how to tell when someone is rattling the digital locks that protect your network from the outside world.  Better yet, let us monitor your network for you.


AROUND TOWN

The West Pasco Chamber of Commerce’s annual Business Development Week will be coming January 21st through January 27th.  We should have flyers at our shop early this week.   Feel free to drop by and pick one up.  There will be lots of free programs for business owners and some exciting meal events as well (you have to pay for the meals).  The BDW will kick off on January 21st with a Business Expo and Health Fair at the Gulfview Square Mall.


We hope you found this newsletter to be informative. It’s our way of keeping you posted on the happenings at our shop.

Thanks for your business!

Best regards,

Rob Marlowe, Senior Geek
Gulfcoast Networking, Inc.
6335 Grand Blvd
New Port Richey, FL 34652

727-847-2424

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

©2017 Gulfcoast Networking, Inc

Filed Under: Newsletter

December 2016 Newsletter

December 1, 2016 By Rob Marlowe

Welcome to our December 2016 Newsletter

The holiday season is upon us and all of us at Gulfcoast Networking would like to wish you a very Merry Christmas and a Happy New Year.


NEWS FROM THE SHOP

Check with us for stocking stuffers, such as computer mice and other accessories.

For that special person in your life, consider giving them a Safe Computing subscription from Gulfcoast Networking.

Not sure what they might like?  We can provide you with a gift certificate to put in their stocking.


NEW COMPUTERS

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Many new Gulfcoast systems are barely wider than 4×4 inches and barely 2″ in height.

We build custom systems and we can get a wide variety of brand name systems.  If you are looking for a high quality or business grade system, come see us.  Our systems are built to much higher specs than the stuff you will find at the big box stores.  For example, a typical desktop system we sell comes with a 480gb solid state drive, 16gb of memory built in WiFi, gigabit ethernet, multiple monitor support and Windows 10 Pro…all in a box small enough for you to hold in one hand.

On the other hand, if you are looking for a simple home system, the big box stores have some very attractive deals on low end stuff.  The performance isn’t the same, but you may well not care.  For personal use, they are likely okay.  Feel free to call us and let us help you shop for the best computer for your needs.

We can also spin up your new computer, regardless of where you got it, and make sure that it is running properly and has proper anti-malware protection installed.


AROUND TOWN

We encourage you to check out all the cool stuff around town this month.  We will have the tree lighting at 6pm on Friday the 2nd, the Riverlights Boat Parade is Saturday the 3rd, and the Holiday Rotary Street Parade is the evening of Saturday the 10th.


HOLIDAY HOURS

We currently anticipate being closed Saturday -Monday, December 24-26th and Saturday – Monday, December 31st-January 2nd.


Please stay safe this holiday season and remember to call us or visit for all your computer needs.

Rob Marlowe, Senior Geek
Gulfcoast Networking, Inc.
6335 Grand Blvd
New Port Richey, FL 34652
727-847-2424

Filed Under: Newsletter

November 2016 Newsletter

November 19, 2016 By Rob Marlowe

Welcome to our November 2016 Newsletter:

This issue is later than usual as we’ve been extraordinarily busy at Gulfcoast Networking.  Things appear to be settling back to normal.  Look for the December Newsletter to show up a lot closer to the first of the month.


NEWS FROM THE SHOP

We’ll be running special hours during the Thanksgiving Holiday weekend.  Hours will be as follows:

Wednesday, November 23rd:  Open 9:00am until Noon
Thursday, November 24th:  Closed for Thanksgiving Day
Friday, November 25th:  Closed for Black Friday
Saturday, November 26th:  Small Business Saturday – Special Hours 2:00pm – 5:00pm


SMALL BUSINESS SATURDAY

Small Business Saturday is the Saturday following Black Friday.  Black Friday has been traditionally been the start of the Christmas shopping season, but the large retailers have pushed earlier each year, often opening on Thanksgiving.  You can already find “Black Friday” promotions online. While some excellent deals are available on Black Friday, you need to be careful.  One of the tricks that the big box stores play is to get “special” TVs and other electronics that have been “de-featured” just to make a low price point for the sale.  You get a low price, but you don’t get all the features that show up on similar items the rest of the year.

Small businesses are still generally closed on Thanksgiving so that their employees can enjoy the holiday with family.  You can get excellent personal assistance from shop owners who actually know their products at small businesses.  We encourage you to visit the small local retailers on Small Business Saturday and do your Christmas shopping at them.

We’ll have limited store hours (2-5pm) on Small Business Saturday and we’ll be looking over things this next week to make sure we’ve got some great stocking stuffers available at great prices.


SURVIVING WINDOWS 10 UPDATES

Microsoft has changed the way they send out updates and the resulting “new” updates are much larger as a result.  Some of the updates take an extraordinarily long time to download and install.   We are modifying our long standing recommendation that you turn your machine off when you aren’t actively using it.  You may want to consider leaving your Windows 10 machine on, possibly overnight, once in a while, especially on the second Tuesday of each month.

This should allow your computer to process the updates in a better fashion.  One symptom that Windows updates are having an issue is when your otherwise very fast machine becomes glacially slow.  If you have any question, give us a call and we can walk you through a quick check to see if this is likely the issue with your computer.


STEPS TO TAKE WITH A NEW COMPUTER

If you come home on Black Friday with a new Windows computer, there are several things you need to consider:

  • Make sure you have a set of recovery disks.  All computers used to come with a set of disks so that you could reinstall Windows and all the drivers if worse came to worse.  That is generally not the case anymore.  Hard drives are mechanical devices and they will fail eventually.  You need a set of recovery disks.  You can generally burn a set of disks using a utility that should be installed on your computer.  These disks “should” save you in the event of a hard drive failure.  A better solution is to call the computer manufacturer and get them to send you a recovery disk set.  Figure to spend $20-$30 dollars.  Some manufacturers, such as Dell, actually send the recovery set on a USB flash drive.  Recovery with a Dell flash drive is actually pretty slick and you don’t have to keep feeding the computer one disk after another.
  • Make sure you have a good anti-malware program on your computer.  Most computers come with a 30-90 day trial version of an anti-malware program.  We recommend Avira Antivirus-Pro for our consumer clients.  It is just $39.95 a year and is highly rated.  We stock it and we can help you install it.
  • Remove any pre-installed programs that came on your computer that you don’t expect to use.  All of these programs take up a lot of space and some of them can slow your computer down.  Games that you don’t expect to play are a prime example.
  • Consider purchasing one of our Safe Computing Plans that bundle technical support and anti-malware protection in one affordable package.

Finally, if you don’t see exactly what you want, or you aren’t sure what you want, feel free to talk to us.  We can help you decide what computer would be right for you and we offer a wide range of both brand name and custom built machines that you might find perfect.


We hope this newsletter has been worth your time.  Look forward to our December issue in a couple of weeks.

Rob Marlowe, Senior Geek
Gulfcoast Networking, Inc.

Filed Under: Newsletter

October 2016 Newsletter

October 1, 2016 By Rob Marlowe

Welcome to our October 2016 Newsletter:

You can tell it is fall.  The colors on the license plates are changing.

NEWS FROM THE SHOP

Microsoft has released the “Anniversary Edition” of Windows 10.  This update automatically downloads and installs on most Windows 10 machines.  By all accounts, Windows 10 continues to be “a keeper” as an operating system.  We have some corporate clients that are staying on Windows 7 Professional for software compatibility reasons, but there is absolutely NO reason to fear Windows 10 if you are buying a new computer for home use.

 


HOW OLD IS TOO OLD

For business use, a new computer should be good for 3-5 years.  There is a point of diminishing returns in trying to keep an older machine running.  Moore’s Law holds that processing power doubles every 18 months.  A four and a half year old machine is vastly slower than a new machine at the same price point.

For personal use, you can stretch things out a bit, particularly if your computer needs are modest.  Someone who uses their computer primarily for facebook and email can get away with an older, slower machine.  Even here though, there are limits.  A good rule of thumb is that you should NOT run a machine that is no longer receiving updates from Microsoft.  What does this mean?

If you are running Windows XP or anything older, you need to retire that machine ASAP.  Windows XP SP3 lost all Microsoft support in April of 2014.  Additionally, it is becoming much more difficult to find anti-malware software that will run on Windowx XP.  An XP machine is simply NOT safe to put on the Internet.

If you are running Windows Vista, your Microsoft support will end in April of next year (2017).  We STRONGLY recommend that you replace a Vista machine before next spring.

Windows 7 is good until January of 2020.  Windows 8 is good until January of 2023.  Windows 10 is good until October of 2025.

In the cases of Windows 7 – Windows 10, you will likely need a new computer well before the expiration of Microsoft support.

We are often asked about upgrading the operating system.  In the case of the free upgrade from Windows 7/8 to Windows 10 that was offered up until a month or so ago, it was generally okay.  Upgrading an XP or Vista system to Windows 10 is not recommended for several reasons:  The lack of drivers, the likelihood that old hardware will fail sooner rather than later, and the cost of buying a copy of Windows 10 are the major reasons NOT to consider upgrading an old machine.  You are simply better off to buy new.

A good example is a machine that one of our business clients had upgraded from XP to Windows 7.  The processor benchmark for this old machine is 727.  A new basic machine today likely comes with a processor that benchmarks in excess of 5000!  The old machine will be painful to use and the new one will fly.  If you are spending a bit extra for one of today’s performance machines, the difference is even more striking.

Older machines typically had a 32 bit OS and maximum memory of 2 or 4gb.  Back in the early XP days fifteen years ago, that was fine.  It is NOT fine today.  To put this into perspective, we recently delivered several computers with 16gb of memory installed and room to double that to 32gb.  That works out to about ten times as much memory as the maximum usable memory just a few years back.  Add to that the fact that you can literally hold one of the new machines in the palm of your hand instead of lugging a 50 lb tower around and the contrast is even more striking.


LATEST THREATS

We’ve been seeing a number of email messages from “Scanner@” or with a subject of “Invoice” or “Receipt”.  Virtually all of these messages contain malware.

Please do NOT open any messages of this type unless you can absolutely positively confirm that you are both expecting such an email AND that they are coming from a reputable source.


DOWNTOWN STUFF

The Chamber’s annual Bike Fest is this coming weekend.  Even if you don’t own a motorcycle, it’s worth coming downtown to check out the cool rides.  You can get more info at:  http://www.coteeriverbikefest.org/


We hope you found this newsletter to be informative. It’s our way of keeping you posted on the happenings at our shop.

Thanks for your business!

Best regards,

Rob Marlowe
Gulfcoast Networking, Inc.
6335 Grand Blvd
New Port Richey, FL 34652

727-847-2424

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

©2016 Gulfcoast Networking, Inc

 

 

Filed Under: Newsletter

September 2016 Newsletter

September 1, 2016 By Rob Marlowe

Welcome to our September 2016 Newsletter:

With this issue, we are going to shift the focus of our newsletter a bit, concentrating more on news from the Gulfcoast Networking shop and sending out less general information.

NEWS FROM THE SHOP

We are cleaning up our showroom and trying to get rid of quite a bit of slow moving inventory.  Our “Clearance” table is chock full of all sorts of goodies, all priced at $4.95 each.  Items currently on the table include a wide selection of mice and older, but still good, wireless network adapters.  Come down and check out the bargains.


NEW COMPUTERS

Are you looking for a new computer?  Let us help you pick out something that meets your needs.  We’ve got access to everything from very basic systems to screaming high performance systems.


LATEST SCAMS

Check out this article from CBS News:  http://www.cbsnews.com/news/tech-support-hacking-scam-pop-up-on-computer/

This article is a real good description regarding one of the scams we see all the time.  If you see one of these popups, turn off the machine, wait 30 seconds and turn it back on.  If you get a call from someone claiming to be from Microsoft, hang up.  Whatever you do, DO NOT let them into your computer!

We have also seen an uptick in the number of viral messages showing up.  They almost invariably involve an attachment.  It bears repeating, NEVER, NEVER, NEVER open an attachment that you aren’t expecting.

PROTECT YOURSELF

We’re trying to train our Safe Computing Package clients to simply call us any time they see something odd on their computer.  Especially if we’ve pinned your computer, we can jump right in and solve it with no muss, no fuss and no charge.  If you aren’t a Safe Computing Package client, that can be cured.  One affordable annual payment covers your Anti-virus software, unlimited remote technical support, and unlimited telephone support.

Our business clients can take advantage of our Managed IT solutions.  We become the client’s IT department and handle everything from real time monitoring to helpdesk functions, online backups, and anti-virus solutions.


COOL DOWNTOWN STUFF

This month’s featured event is the September movie in the park.  It’s described as the “Invasion of Sims Park” and includes the showing of Star Wars:  The Force Awakens and a “possible” incursion by members of the Tampa Bay Squad.

For more information, check out the event details on facebook:  https://www.facebook.com/events/1183615028338273/


MISC. NOTES

I’ve been a fan of Robert X Cringely for quite a few years.  He recently did an article on Autonomous Cars that you might find interesting:  http://www.cringely.com/2016/08/25/self-driving-car-old-enough-drink-drive/

We are starting September off with a Tropical Storm.  The best information during Hurricane Season can be found on the National Hurricane Center’s Website:  http://www.nhc.noaa.gov/

While Hurricane Season brings with it periodic storm alerts, it typically brings no reason to panic.  That being said, keep informed when there is a storm churning somewhere near us and take evacuation orders seriously.  A hurricane bearing directly down on Pinellas or Pasco County will result in evacuation orders effecting hundreds of thousands of people.  If you wait too long you will be joining the parking lots that SR 52 and SR 54 will become as all of those people try to get out of the storm’s path.  Try to avoid going to public shelters.  You will be much better off if you can hang out with friends a bit further inland.

Our current plan for September 1st is to work until lunch time and close up before the weather deteriorates too much.  Given that there are no evacuation orders likely, we’ll be hanging out at home.  My phone extension will track me down if you leave voicemail.  We’ll re-open on Friday once the weather improves.  Naturally, I’ll be checking my email regularly.


We hope you found this newsletter to be informative. It’s our way of keeping you posted on the happenings at our shop.

Thanks for your business!

Best regards,

Rob Marlowe
Gulfcoast Networking, Inc.
6335 Grand Blvd
New Port Richey, FL 34652

727-847-2424

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

©2016 Gulfcoast Networking, Inc

Filed Under: Newsletter

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Meet the Geek

Rob Marlowe

Contact Info:

Hours: M-F 9-5
Evenings and weekends by appointment
Phone: 727-847-2424

Physical Address:
6335 Grand Blvd
New Port Richey, FL 34652

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